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Eligibility: You must be at least 18 years old or the minimum age set by your jurisdiction to use this platform. You may need to prove your identity to show that you are following the rules.
Creating an account: You need to give correct personal information when you sign up. You can't use information from other people or have more than one profile. Users are responsible for keeping their accounts safe, and they should report any unauthorised access right away.
Deposits and withdrawals can be made with credit cards, e-wallets, or bank transfers. The least amount you can deposit is €10. Depending on the method chosen, withdrawals can happen right away or take up to five business days. You may need to show proof of identity to get your withdrawal approved.
Some promotional offers may come with conditions like wagering requirements of 25x to 40x, time limits, and game restrictions. Before you accept a bonus, make sure you read the fine print that comes with it.
Users are encouraged to set limits on their deposits and losses, take breaks, or exclude themselves at any time through their account settings or by calling support. You can get help and useful resources through special links.
Games use certified random number generators to work. Any kind of manipulation or exploitation of system errors will get your account suspended right away and transactions will be voided.
Should a disagreement arise, users can reach the support team via live chat or email. Unresolved matters may be escalated to an independent alternative dispute resolution service according to local legal requirements. By registering and placing stakes, users accept all listed rules and confirm ongoing agreement with any future updates to operational protocols. Regularly reviewing updated documentation is recommended.
Promotional Access: Welcome package participation is exclusively available to individuals who complete their profile authentication and make a qualifying first deposit. Only one offer per individual, household, IP address, or device is permitted. Repeated participation attempts via multiple accounts result in exclusion from promotional credit.
Deposit Minimums: Initial deposit must meet or exceed €20 (or equivalent in accepted currencies) to trigger introductory bonus privileges. Cash transfers utilizing e-wallets such as Skrill, Neteller, or alternative fast withdrawal services may not qualify for participation based on regional restrictions.
Withdrawal Restrictions: You can't take out any money you get from welcome credits until you meet certain rollover requirements. Unless otherwise stated, rollover rates are usually 35 times the bonus amount. The offer details clearly show which funds cannot be cashed out.
Game Contributions: Not all digital entertainment options help meet turnover goals in the same way. Online slots usually count fully (100%), while table games and card games usually only count 10% or less. Some games may not be eligible, so check the promotion table before you play.
Time Limits: You have 30 days from the date you get the bonus to finish all of the qualification and rollover tasks. If you don't use your rewards or don't fully meet your requirements by this date, you'll lose the rest of your bonus money and any winnings that go with it.
Irregular Play: If you use irregular patterns (like minimal risk betting, opposing bets, or colluding with other users) while completing a turnover, you will lose your awards and your account may be closed.
Maximum Bets: Unless otherwise stated in the campaign rules, the maximum single bet with an active bonus is €5 per spin or round. Putting down too many stakes can make bonuses and winnings void.
If you need help or clarification about promotional credits and how to use them, you can reach customer service by live chat or a specific email address. Always read the rules for each offer before you activate it.
Evobet Casino has specific financial limits in place to make it clear how transfers to and from gaming profiles should be handled. These parameters help people manage their money responsibly and follow both operational and regulatory rules.
| Type of Transaction | Minimum Amount | Maximum Amount for Each Transaction | Maximum daily deposit for the month |
| Deposit | €10 | €5,000 | €10,000 |
| Withdrawal | €20 | €2,500, €7,500, and €50,000 | No limit |
The limits may be different depending on the payment service you choose. The cashier section shows detailed information about the allowed limits for each funding method. When it comes to big wins or progressive jackpot payouts, there may be special arrangements for each person, and support staff will give clear instructions in rare cases. If you haven't sent in your ID, verified your address, or done any other compliance checks, your withdrawal request may be put on hold until all of the paperwork is looked at. For processing efficiency, multiple withdrawal requests that come in one after the other may be combined, as long as they stay within the set limits. Reviewing the history of account funding every so often can help find patterns that might need changes in automated monitoring. Users are encouraged to set personal limits on the platform's tools to help them stay within their budget and avoid spending too much. For personalised advice on how to raise or lower your predefined transfer limits, get in touch with customer service.
Self-exclusion and player protection policies are part of responsible gaming. Anyone who wants to limit their betting activity can use self-control tools. Multiple options let you choose the best solution for your needs. You can get to these features directly from your personal area or by calling support.
Session reminders appear at preset intervals (default: 60 minutes). Adjust frequency under profile settings. Summary includes bet amounts, wins, losses, and session duration.
Define maximum daily, weekly, or monthly values for deposits and stakes within your account dashboard. Requests to decrease limits take effect immediately; increases require a 24-hour cooling-off period.
You can ask to have your account closed right away by sending a direct message to the customer service team. The withdrawal policy says how to get back any remaining funds.
Information and links to independent support organizations–such as GamCare, Gambling Therapy, or Gamblers Anonymous–are available in the help center. Family members may submit concern requests if problematic behavior is detected; a review process is in place to prevent misuse. Monitoring systems flag indicators of harmful patterns, prompting outreach from support staff when necessary. Every year, all staff members must go through training on how to spot and deal with gambling-related harm. Protection tools are configurable at any time. Requests are processed within one business day, with confirmation communicated via registered email. Use the dedicated responsible gaming hotline or chat service to get help.
A clear system is needed for fair conflict resolution. If a user has a problem with their account activity, betting outcomes, payment transactions, or technical issues, they should follow these steps to file a formal complaint:
Please keep all letters and emails until the issue is settled. You must file a complaint about payments within 30 days of the event. Both sides should act ethically during the whole inquiry process.
Made clear Under certain circumstances, member privileges may be temporarily suspended or permanently ended. Temporary blockages usually happen because of suspected fraud, having more than one account, not having all the verification documents, or flagged financial transactions. Access may also be stopped if regulatory standards call for more checks. After a long time of inactivity—usually defined as not logging in for twelve months in a row—or breaking the rules of participation more than once, it is possible to permanently deactivate an account. Examples are chargebacks, using payment options without permission, or letting people under the legal age use them. Security teams can also close accounts if identity issues aren't fixed after formal requests. Access may be limited depending on where you are, technical problems, or rules set by the government. Some people who live in certain areas may not be able to use the platform because of licensing restrictions. Technical problems, like trying to log in multiple times and failing, may cause automatic security measures to kick in. If any action needs to be taken, members will be notified by email at their registered email addresses. After the underlying problem is fixed, such as submitting updated identification or meeting outstanding obligations, reinstatement procedures may be available. If the business closes for good, any leftover money will be returned through the same payment method, but only after a compliance review. If you want to contest a suspension or closure, you must get in touch with support through the right channels. Supporting evidence and documentation should be ready to speed up the review process. According to the rules, repeated violations of restrictions may lead to permanent exclusion from platform services.
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